Why maintenance and breakdown cover make all the difference


  Posted by: Dental Design      5th April 2020

From air compressors and autoclaves, to digital equipment and everyday essentials such as handpieces, all equipment in your practice works together to help ensure that you can always provide safe, effective treatment for patients.

As such, it’s easy to see why maintenance and appropriate breakdown cover can make such a difference when it comes to keeping your practice operating efficiently. After all, if even one piece of technology should fail, this could cause a number of potentially disastrous consequences, many of which can impact your provision of care. As the air compressor is the heart of your practice, it should be at the top of your list when it comes to appropriate breakdown cover and maintenance.

Potential problems

If your air compressor breaks down, this can heavily impact the treatments you can provide. Air flow is vital to be able to operate handpieces properly and safely, and therefore even simple treatments such as fillings will be impossible to perform should your compressor stop functioning. Inevitably this will put strain on your practice, as patients will likely have to see a different dental professional or go to a different surgery within the practice, disrupting the appointment schedule. If this is the case, any patients who have to change times or days will rightfully feel resentful, maybe even cancelling their appointment to look elsewhere for treatment, resulting in financial loss for your business. Although this is a worst-case scenario, it’s easy to see that even minor problems with your air compressor can cause a domino effect of consequences.

There are also safety concerns to consider. If an air compressor is failing to remove impurities from the air, you run a real risk of debris, dust, or even pathogens being present in the air used for treatment. This could lead to potential health problems or the spread of airborne infections ­– in our highly litigious society, it’s a risk that’s not worth taking.

What are you looking for in your cover?

It’s likely that you already have insurance/cover policies for the air compressor in your practice – but have you chosen the best option? There are hundreds of different maintenance and service policies available, and it can be difficult to choose the one that not only offers good value for money, but also will ensure that your equipment is maintained regularly and repaired swiftly should anything go wrong.

To start with, it’s best to choose cover that is convenient and stress-free for you. Does the policy offer regular service visits as well as breakdown cover? This is hugely important, as some policies may promise breakdown cover but not include regular servicing, meaning that you will have to pay extra for this to ensure that your equipment runs smoothly for as long as possible.

It’s also really worth considering how easy it is to get hold of the people who provide this cover. It’s more often the case than not that problems occur when you least expect them, so finding a company that offers a 24-hour back-up service will help minimise the impact a potential breakdown has on the care you provide.

In a similar vein, the speed of service is also important to consider. Does the company you’re going for have nation-wide coverage? Does it have any time guarantees so that you can depend on them to fix broken equipment as quickly as possible? This can make a huge difference when equipment does malfunction, and can save a lot of time and money going forward.

Protecting your air compressor 

So, bearing these factors in mind, how should you proceed?

One excellent option is to choose the AirCare Adoption Programme from DentalAir. Available at a fixed monthly fee, as soon as you sign up for the AirCare Adoption Programme from DentalAir the team will come to your practice and service your air compressor. All the necessary documentation will be issued to satisfy the HSE legal requirements for regular servicing, the air quality will be tested to ensure that it is of high standards and, if appropriate, certification will be issued to comply with NHS HTM 2022/1. This will fulfil any CQC inspection requirements. This protection also includes regular services for your air compressor, helping to ensure it stays compliant and in perfect working order.

Protection is paramount

With your air compressor forming such a vital part of your everyday care, you really need to explore the available options when it comes to finding maintenance and breakdown cover. This way you can avoid any potentially devastating consequences and get any problems sorted as fast as possible should your air compressor experience problems.


For more information, please contact DentalAir at info@dentalair.com or call 0800 975 7530

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