Communication course helps dental teams secure success in 2021News
Posted by: The Probe 15th January 2021
2020 robbed many of us of one of the most fundamental things we crave – human contact and connection – with lockdowns and restrictions to our daily lives having a huge impact on mental health1-2 and leaving many people feeling isolated, afraid and alone.
As we head into 2021 with yet more uncertainty ahead of us, Dr Barry Oulton, a highly experienced dentist, lecturer, trainer and business man, is encouraging dental teams to put building rapport with their patients at the forefront.
His two-day course, Influencing Smiles, is a powerful lesson in communication and sales which teaches principal dentists and their teams how to sell with integrity and communicate with confidence.
It helps dentists boost their confidence and reduce conflict and complaints in their practices at the same time as improving their interactions with patients and boosting treatment uptake by facilitating clearer discussions around options and costs.
Upcoming events for 2021 (depending on Covid-restrictions) include:
- 12th & 13th March – Birmingham
- 14th &15th May – London
- 11th & 12th June – Birmingham
- 24th & 25th Sept – London
- 15th & 16th Oct – Birmingham
Courses run from 9am-6pm on Friday and 8am to 5pm on Saturday.
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