The equipment you use every day in the dental practice is what keeps you running – day in, day out. If there’s a problem with your decontamination equipment, it has a significant and immediate impact on your practice’s operations, with potential downtime leading to lost revenue and even a decline in patient retention.
Eschmann understands how important it is that you can rely on your equipment. Its Care & Cover packages keep your equipment compliant and efficient, and the team offers support in the unfortunate event that something does go wrong. With the experience, quality, and expertise of the Eschmann service and support team by your side, your team, your patients, and yourself can rest assured that your decontamination is working as it should be.
Care & Cover offering from Eschmann
With Care & Cover plans from Eschmann, you’ll have total peace of mind that your decontamination equipment is running optimally and is fully compliant – whilst receiving all the technical support you need from our nationwide team of over 50 Eschmann engineers.
Eschmann Care & Cover service plans include:
- Annual Validation & Pressure Vessel Certification
- Annual Service & Software Upgrade
- Unlimited Breakdown Cover
- Unlimited Parts & Labour
- Nationwide On-site Support
- Enhanced CPD User Training
- Technical Telephone Support
All of this is included in the Care & Cover plan at no extra cost; let’s break down what that means for you.
Eschmann provides dedicated manufacturer’s HTM 01-05/SHTM 01-05 validation (at both installation and annually thereafter) and an annual Pressure Vessel Certification (PSSR/PVI), which is a legal requirement.
As part of Eschmann Care & Cover, scheduled annual validation and maintenance service visits are provided in accordance with HTM 01-05/SHTM 01-05 guidance, for total compliance. You’ll also benefit from the latest software upgrades free of charge.
When you purchase Eschmann Care & Cover, unlimited breakdown cover comes as standard. Our engineers have immediate access to original manufacturer’s parts – this ensures that, should your decontamination equipment breakdown, our team will be there to fix it as soon as possible.
With Eschmann Care & Cover there are no unexpected hidden charges. That’s why we do not limit or charge for any spare parts required, engineer labour, or travel costs.
With a team of over 50 Eschmann engineers nationwide, we are perfectly equipped to provide an unrivalled level of professional support, helping to maintain your decontamination equipment and minimise downtime. Our engineers exclusively work on decontamination equipment supplied and manufactured by Eschmann and are trained to ensure they have the knowledge and expertise to maintain all our products efficiently and effectively. Furthermore, all Eschmann engineers are able to provide Enhanced CPD User Training to your staff. This invaluable benefit is included at no extra cost.
In the event of a breakdown, our technical support team have the knowledge and experience to rectify many faults over the phone. Being able to answer customer queries in this way helps to keep your practice running smoothly, minimising downtime and costs.
Why Eschmann?
With such a wide range of decontamination solutions on the market, why choose Eschmann?
Eschmann offers a wealth of experience. Having established in 1830, Eschmann has gained a depth of knowledge and offers a high level of technical expertise, personalised services, and support. Together, this ensures industry experience you can count on for years to come. The quality and regulatory standards upheld at Eschmann underline our commitment to excellence. This translates to Eschmann’s products being long regarded as the most reliable on the market.
Our unparalleled range of preventative service and maintenance contracts are offered in combination with a first-class emergency repair response. Plus, Eschmann’s expertise and quality is trusted by healthcare professionals around the world, ensuring an international network of specialist distributors who can deliver the Eschmann experience globally.
Hayley Wright, Head Receptionist at Goldsworth Road Dental Centre in Surrey, shares her experience with Eschmann:
“We have five pieces of equipment from Eschmann, including two autoclaves and two washer disinfectors, and have found them to be of great quality. They are all supported by the Care & Cover service package to keep up with regular servicing.
“I would rate Eschmann 10 out of 10, I can’t think of any way they could improve!”
For more information on the highly effective and affordable range of decontamination solutions available from Eschmann, please visit www.eschmann.co.uk or call 01903 753322
